im getting errors saying my tier does not cover the largest basic slug (8vpcus, 16G memory). How do I upgrade to get access to the machines I want?
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Hey @e0abd42cdc934ec08d5752a7cfd41c,
This usually means your account is on a new / restricted account tier, which limits the largest Droplet sizes you can create.
To access larger machines (like 8 vCPU / 16GB or higher), you need a billing limit increase/account upgrade.
Please reach out to our amazing support team, who will be more than happy to assist you with your account query!
Hope that helps!
Hi there,
That usually means your account has size limits based on your current usage tier.
You can request access to larger Droplets by increasing your limits from the control panel or by submitting a support ticket. The team can review your account and raise the limits if everything looks good.
If you already have an open ticket, feel free to share the ticket ID here.
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