Question

How do I deactivate my account? It doesnt let me and I am not using it by now

Posted April 7, 2020 150 views
DigitalOcean Accounts

How do I deactivate my account? It doesnt let me and I am not using it by now. deleted everything, but when i try to deactivate it just says “Sorry, there is a problem” and doesn’t let me deactivate

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1 answer

Hey @joseluiscarrion,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/start/

Hope that helps!
- Bobby.

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