How do I deactivate my account? It doesnt let me and I am not using it by now

Posted April 7, 2020
DigitalOcean Accounts

How do I deactivate my account? It doesnt let me and I am not using it by now. deleted everything, but when i try to deactivate it just says “Sorry, there is a problem” and doesn’t let me deactivate

joseluiscarrion

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JeanetteCrab • May 9, 2022

I need to deactivate my account entirely, cannot find where to do it. I just got this … An error occurred when saving the answer: API call failed: POST https://www.digitalocean.com/api/dynamic-content/v1/comments - 400 - {“errors”:“content must be provided”}

JeanetteCrab • May 9, 2022

In April 2022 I deleted my droplet. I thought that would deactivate my account but it didn’t. Still being charged. Now I see I have to go to my ‘account’ which I cannot find and ‘deactivate my account’. Not easy getting rid of Digital Ocean. Help?

idolaufer • May 1, 2022

I also try to deactivate the no longer needed account - cannot do it. it is a closed loop.

how do I stop paying for this account?

Bobby Iliev • April 8, 2020

Hey @joseluiscarrion,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)