How do I get a refund when support doesnt reply?

  • Posted on March 2, 2015
  • qcqaAsked by qcqa

heard good things about D.O. but wow wacky workflow vs ec2, shared hosts, everyone else.

it seems to take 10 steps several tutorials, many SSH sessions and a 3rd party tool to do anything. its like co-lo, but its too costly from a time=money perspective vs a shared host or managed. Linux is free if your time is worth nothing type idea.

even the SSH tut. is lame. (I am doing ripping on D.O. so I could come back one day and D.O. has tons of people asking for a real control panel) CLI is so slow vs gui. not talking crons or multi deploys.

even the 1 click installs are lame- why take up your whole drop with 1 install? lame, lame, lame. why not a cpanel and take it from there? or a custom image where you pick how many wordpresses or whatever you want on the drip drop.

how do I get a refund- do I just escalate on paypal?

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Your mastery of amateur server management is astonishing. Please make a tumblr blog about it.

In order to request a refund, simply open a ticket with our support team either from the control panel or by emailing support@. You will need to ensure that you have first destroyed any running droplets on your account so it is no longer incurring any charges.

this is not a low volume business provider. this is hardcore, dedicated employee- not employer type environment.
For business its generating income. not spend all your time hardening apache and geeking out on the back end. This is not for lead gen/marketing guys. its for server admins.