How do I know I've set up CNAME validation for an SSL cert from correctly?

I bought a SSL cert from I have begun setting it up. I am stuck at the point of CNAME validation. gives me two records to add, a CNAME and an A record. But the terminology diverges from DO DNS terminology so I am not sure if I entered things correctly.

Type Host Answer TTL CNAME 300 A 300

The DO DNS panel doesn’t use “Host” or “Answer” like this. And having entered the info in the order they appear above in the boxes as they appear in the DO DNS panel, the validation notice says it is still waiting to confirm. After 24 hours.

Is there something I am missing, or will this not work? For what its worth, there is already a CNAME record for Zohomail… could this be interfering somehow?

Thank you.

Show comments

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

This question was answered by @jesin:

The “Host” part should be entered “Name” text box of DO with a dot at the end and the “Answer” value should be entered in “Hostname” box.

CNAME. Enter Name: Enter Hostname:

A Enter Name: Enter IP address:

If possible switch to “Email Validation” in your account, it’ll be much easier.

View the original comment