Our company inherited administration of an app that relied on a Digital Ocean database, but the previous admin seems to have disabled the account. If we provide you with new billing information, would it be possible to restore the database?
I emailed support directly and tried Twitter direct message: Ticket ID:1336955
Please let me know what our available options are.
Subscribe
Share
Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Sign in to AnswerThese answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Try DigitalOcean for free
Click below to sign up and get $100 of credit to try our products over 60 days!
In general, accounts are non-transferrable. If an account has been deactivated this means that all droplets and services on it have been deleted so creating a new account would be easier and you’ll end up with the same thing. That being said, our support team should be able to assist in that ticket with providing more information.