shubh
By:
shubh

How do I stop my emails from ending up in Spam folder?

November 7, 2014 1.1k views

I am using Ubuntu 12.04, and sendmail. All the emails are ending up in Spam. I want then to end in Inbox, all emails are regarding payments.

2 comments
  • Simple, you can't. Most digital ocean IPs are blacklisted due to abuse by unscrupulous people.

  • None of my Digital Ocean issued IP addresses are blacklisted, so I wouldn't just assume that is the case and give up.

    Let's check to see if you are on a blacklist at this point. You can use this nifty tool from MX Toolbox to check. If you find your IP to be on some of those blacklists, you can appeal that to each list owner seperately.

    If you don't find yourself on that list, you may have some issues with your PTR, TXT or other DNS related records. This is because when an email server receives an email from your server, it checks to see if the domain name of the sender should be coming from the IP address of your server. If it doesn't match, the server ranks it as possible or probably spam and delivers it to the end user.

    Can you let us know what the server IP address is and what domain you are sending emails from?

1 Answer

This question was answered by @Beau:

None of my Digital Ocean issued IP addresses are blacklisted, so I wouldn't just assume that is the case and give up.

Let's check to see if you are on a blacklist at this point. You can use this nifty tool from MX Toolbox to check. If you find your IP to be on some of those blacklists, you can appeal that to each list owner seperately.

If you don't find yourself on that list, you may have some issues with your PTR, TXT or other DNS related records. This is because when an email server receives an email from your server, it checks to see if the domain name of the sender should be coming from the IP address of your server. If it doesn't match, the server ranks it as possible or probably spam and delivers it to the end user.

Can you let us know what the server IP address is and what domain you are sending emails from?

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