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How to check credit balance?

Posted April 22, 2020 1k views
DigitalOcean Accounts

I signed up via a referral and it said before I signed up that I would get $100 worth of credits valid for 60 days. However, when I go in “Billing”, I don’t see any information about any credit. How can I check whether I actually have credit or not? And if I don’t have credit, why didn’t I get it?

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5 answers
jexhanton April 22, 2020

Me too i signed with the promo and i dont get the 100$ credit they promised. i used my credit card as the promo say and i dont get it. pls help

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piotr9433 May 24, 2020

Same me, just signed up trough a referral link with 100$ promo credit but I cannot see it anywhere… Digital Ocean team??

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mrblackey May 25, 2020

Same here. Used affiliate referral link to register and got billing for usage instead of credit.

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cpresearch June 2, 2020

Same here, signed up with a referral link and it said that I got $100 promo credit. I’ve created a droplet for a day and they started to charge me.

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  • AHA June 2, 2020

    @cpresearch I’ve logged an issue to investigate why your referral credit wasn’t automatically applied, and manually applied the $100 60 day credit to your account

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    • sureshkcloud July 6, 2020

      Hi I have the same issue just created the account with referral link with $100 60 day promotion but unable to see the credit can you please help me! Thank You
      Suresh K

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tkupai13 November 15, 2020

I have the same problem, I can’t see promotional credit anywhere in my account, yet signed up through an affiliate link advertising $100 credit for the first 60 days of the account.

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