Question

How to configure Dropbox on Ubuntu 20.04

I am following an old guide (which is the most up-to-date that I could locate) for setting up Dropbox on an Ubuntu droplet (https://www.digitalocean.com/community/tutorials/how-to-install-dropbox-client-as-a-service-on-ubuntu-14-04), and am running into errors.

I can download and extract everything just fine, but when I run /opt/dropbox/dropboxd it fails and aborts. Apparently it cannot run python??

$> /opt/dropbox/dropboxd
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-126.4.4618/cryptography.hazmat.bindings._openssl.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-126.4.4618/cryptography.hazmat.bindings._padding.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-126.4.4618/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-126.4.4618/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-126.4.4618/apex._apex.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-126.4.4618/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-126.4.4618/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-126.4.4618/PyQt5.QtWidgets.cpython-38-x86_64-linux-gnu.so'
RUST PANICKING -- "Failed to run Python command!" at "app/lib/core/bootstrap/src/python.rs":127
Aborted

$> which python
$> which python3
/usr/bin/python3

I am using a freshly generated droplet with Ubuntu 20.04. Has anyone experienced this before?


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Update: SOLVED!

It turns out that not all dependencies needed are installed by default, which the article from Ubuntu 14.04 failed to mention. Here is what I needed to do first:

sudo apt install libc6 libglapi-mesa libxdamage1 libxfixes3 libxcb-glx0 libxcb-dri2-0 libxcb-dri3-0 libxcb-present0 libxcb-sync1 libxshmfence1 libxxf86vm1

After installing these packages, I continued the guide and was able to get Dropbox installed.