Question

How to get permission for security scans?

I have a service provider that is preparing to perform an automated security scan of my application hosted on Digital Ocean. They’re claiming they also need permission from Digital Ocean to do the complete scan since they’ll be testing for vulnerabilities that aren’t directly related to my application but OS level things as well.

Is such permission required? If so, what is proper way to request it?


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hey! As you have full root access to your droplets the OS level stuff is also within your control. Running security scans against your own droplets (or having a third party do them for you) is perfectly allowed as long as the tests and scans do not include any DoS/DDoS simulations or other tests that may generate a large amount of bandwidth use as these types of processes may cause issues for other users whose droplets are on the same physical hypervisor node. You should be able to point your service provider to this response for their purposes. Otherwise, you can email me at ryan@ or contact our support team via the control panel or at support@.

This comment has been deleted