By Al3xs
I have a web application that processes Excel files. Sometimes, some excel files are bigger than usual and need a bit more time. However, the request times out after 30 seconds (Error Code 504).
Now, is it somehow possible to increase the timeout to, e.g. 45sec. / 60sec.? Please note, I am using DO’s app platform.
Thanks in advance.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Accepted Answer
Hello,
I’ve recently answered a similar question here:
https://www.digitalocean.com/community/questions/gunicorn-increase-timeout-doesnt-takes-effect
Basically, setting the timeouts in the run command in the Procfile file should work:
web: gunicorn app:app --timeout 100
But note that there is a hard set 100s timeout in the App platform for requests that unfortunately can’t be changed.
However, if the request is timing out in 30 seconds that could be due to resource exhaustion.
Please reach out to our amazing support team who will be more than happy to assist you with this :)
https://www.digitalocean.com/support/
Hope that helps!
- Bobby.
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and SMBs
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.