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How to properly configure a marketplace WHM droplet?

Posted on March 13, 2020

I added a domain to my droplet in the networking section, two A records (@ and www) that point to the droplets IP, yet after propagation, the domain does not take me anywhere (times out).

I also can’t seem to get the domain to work as a nameserver, despite following the tutorial laid out here:

https://confluence2.cpanel.net/display/CKB/How+to+Set+Up+Nameservers+in+a+cPanel+Environment#493281cd523340a7ad2079dacdd4a1dc

I don’t know which IP Address I’m supposed to add at step 3, or what kind of records I need to create for the name servers.

A colleague has been uploading a lot of data during the day, so I we can’t start over now.



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Hello, @sistemasWhale

The step number 3 is needed when you have more than one IP address assigned to your server/droplet and you want to add it to cPanel in order this IP address to be used/associated with a domain name added in cPanel/WHM.

May I ask if you’ve added the domain name in cPanel/WHM as well? Keep in mind that the process of making your domain name using custom nameservers involves additional steps. You can check this tutorial as well:

https://www.digitalocean.com/community/tutorials/how-to-create-vanity-or-branded-nameservers-with-digitalocean-cloud-servers

Hope this helps!

Regards, Alex

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