Question

I am able to access my site with ip but not able to access with subdomain api.bugcutter.com

I have created linux droplet and mapped with subdomain api.example.com With ip, it is accessible, but not able to access with subdomain


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Hello, @ashishsinghal

Can you please confirm if you’ve adjusted the DNS for the subdomain? Did you updated the A record for the subdomain and pointed it to the IP address of your droplet?

Also can you double check the Apache/Nginx configuration file and make sure that it’s configured to work with the subdomain?

Let me know how it goes.

Regards, Alex