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I can no longer log into my other account, i kept getting this error "We could not find an account associated with that email address."

Posted November 7, 2019 604 views
DigitalOcean Accounts

Kindly look into this asap

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shamskhalil
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shamskhalil

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bobbyiliev November 7, 2019

Hi there @shamskhalil,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Bobby.

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