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There are a few scenarios that will cause issues with accessing the web console for your droplet:
If you are behind a restrictive firewall. opening ports 6000-7000 will usually clear this up.
If you are on a network with a double-NAT configuration.
If you are behind a web-proxy (almost all mobile broadband connections configure a proxy).
If you are on a satellite or other high latency connection as this can cause timeouts.
If your connection meets one of these criteria you may want to try from a different connection or over a VPN. If it does not, I would recommend opening a support ticket.
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