I can't connect to any port 25 (I've tried yahoo mail server), so I can't send mail from the vps :(

October 14, 2012 12k views
I have installed sendmail, and while I can receive mails, I'm unable to send. I tried to telnet to port 25 of the destination server, and it fails. I'm able to do it on other vps I have on another company, so I know the destination server is fine. this command fails here: $ telnet mta7.am0.yahoodns.net 25 (it never connects...) In the other vps, it works correctly: $ telnet mta7.am0.yahoodns.net 25 Trying Connected to mta7.am0.yahoodns.net. Escape character is '^]'. 220 mta1411.mail.mud.yahoo.com ESMTP YSmtp service ready Is blocked? Can I ask to unblock it? is necessary that to have a mail server on the vps.
6 Answers

We do block SMTP and a few other ports for new users until we have a chance to verify them to cut down on the incidence of fraud and abuse.

Please open a support ticket and we'll review your account and get those ports unblocked.

I did. Unfortunately, it didn't work. Looks like is NOT posible to have a mail server here :(
I ask them, and the answer they gave was:

We can not allow email delivery by anonymous users at this time."
Posted October 14th, 2012 17:53

So I replied asking them why I'm considered an "anonymous user", if I'm no longer on the trial period;
I did got registered and paid for the service.
I thought "maybe they didn't knew I was registered". So, I told them "My email is xxxxxxxx@gmail.com". That mail is the one I used to register, so they could see I wasn't anonymous.

But got no answer. Actually they closed the ticket.
I checked the website, forum, TOS, etc, to see if I could find a reference of "anonymous users", but I didn't.
So I created another ticket asking whats an "anonymous user" and how could I stop being one.

I thought maybe I needed to send them an ID or something.
Instead, the answer I got was:

Who is "xxxxxxxx@gmail.com"?
Posted October 14th, 2012 20:23

So, looks like being registered here is not enough to trust you to have a mail server. And thats understable, with all those spammers out there, but, since they didn't gave me instrucctions to do something so they can trust me, well, it seems there is no procedure planed for gaining that trust. The plan is just not allowing mail delivering, period.

Still think your droplets are nice and all, and I'll use them for non-serious, not-real-work stuff.

but is a bummer there is no way to have a mail server. (and it would be nice if such blocking was mentioned at the time of registering). In the end I solved it by getting a diferent VPS provider. Finding one that allows mail servers is easy (actually, this is the only one I have used that blocks it)
Hi Christopher,

Please open a ticket and you'll have ports unblocked.

Unfortunately because we provide a free trial with just an email and a password a lot of people like to abuse that.

After you are registered all new servers are unblocked but we need to do a manual refresh for now on the existing servers.

Next week that will be automated, but if you open a ticket now it will be cleared up for you.

  • I am registered user, but i am not able to connect to any email ports. Port 993 was working just fine few hours ago. But while i tried to fix port 25 and 587 with firewall rules nothing seems to work i keep getting connection refused please help.

  • @doomsbuster: Please open a support ticket so that we can sort that out. Thanks!

  • @kamaln7 Thanks for responding. I did actually raise a support ticket - however I figured it out myself. I plan to write a blog with a troubleshooting section where I will explain what was going on.

Hello. I have opened an account just to have my personal email (schillaci.com) hosted here, while all my clients are hosted in 3-4 other dedicated servers in other providers.
Is this block still active?

Blocking port 25 is pretty lame. It means that I can't put down a contact email address on my sales web page. Or else it means I have to waste time setting up an email server somewhere else, just to do it again here. I thought DO was for small businesses? Isn't that the whole point of the service?

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