In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
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I would like to confirm the link is available even if you haven’t logged in your account.
Additionally, this might be something you’ve already tried however did you try and check your SPAM folder?