I'd like to suspend my account; how do I do that without being charged ?

November 27, 2019 112 views
DigitalOcean Accounts

Can I suspend an account ?
If I decide to close it down, what do I need to do to avoid losing my data ?

1 Answer

Hi there @deuneeq,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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