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I don't want this anymore, how can i refund

Posted February 2, 2020 234 views
DigitalOcean Accounts

My credit card paid the VPS twice, and i don’t want to need use it at all.

How can i get the fees back, totally $10.

Please help me refund,thank you in advance.

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alainli2020
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alainli2020

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Is it possible to take a snapshot of a volume, destroy the volume, then restore it from the snapshot? Question Question
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2 answers
bobbyiliev February 2, 2020

Hey @alainli2020,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Bobby.

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jennifersmi827 February 3, 2020

You may cancel your subscription at any time. However, we do not refund or prorate unused portions of a subscription. This means that if you cancel your subscription, it will no longer auto-renew, but you will retain access until the end of your subscription.

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