I don't want this anymore, how can i refund

Posted February 2, 2020 415 views
DigitalOcean Accounts

My credit card paid the VPS twice, and i don’t want to need use it at all.

How can i get the fees back, totally $10.

Please help me refund,thank you in advance.


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2 answers

Hey @alainli2020,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

Hope that helps!
- Bobby.

You may cancel your subscription at any time. However, we do not refund or prorate unused portions of a subscription. This means that if you cancel your subscription, it will no longer auto-renew, but you will retain access until the end of your subscription.