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I paid $5 by my PayPal, but why my PayPal credit did not be added into my DO account?

Posted March 30, 2019 1.5k views
BillingUbuntu 18.04

I paid $5 by my PayPal, but why my PayPal credit did not be added into my DO account?

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20170513
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20170513

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2 answers
jasonjpeters March 30, 2019

As this is a community run forum we cannot speak to the issue of billing, you’re best to contact DO support with this concern.

https://www.digitalocean.com/company/contact/

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alexdo August 2, 2021

Hey all,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
Alex

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