I paid through Paypal and linked my Credit Card, why is my Account Locked?

Posted May 23, 2015 1.5k views
DigitalOcean Billing

I linked my Credit Card to my account and updated all the details that were being asked for. In as much as I didn’t want to link my Github and Twitter accounts, I did that hoping that the account would get unlocked. This did not happen. I went ahead and paid $10 using Paypal, and I received the notification that the payment has been received, yet my account continued to be Locked.

What else should I do to get my account working and spin up a droplet? How long should I wait?

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1 answer

Reply to the ticket and wait.

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