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I've submitted ticket over 20 hours ago, but haven't received a response yet.

Posted on July 17, 2025

I’ve submitted ticket #10745315 over 24 hours ago regarding SMTP port 25 unblock, but haven’t received a response yet. Could someone from DigitalOcean support kindly look into it?



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Hey,

I have asked the DigitalOCean support team to check-in on your ticket. As per the default support plan this usually takes up to 24 hours:

https://www.digitalocean.com/pricing/support

- Bobby.

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