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"id": "Forbidden", "message": "You are not authorized to perform this operation" } in managed mysql database

Posted on June 16, 2025
AIBI

By AIBI

i get this error in database insights tab i won’t able to see database insights is this because i have done sslmode = REQUIRED instead of that i have done false is that the reason or anything else?



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Hey 👋

That error, "Forbidden", "message": "You are not authorized to perform this operation", usually isn’t related to your sslmode setting. sslmode=REQUIRED is actually the default and recommended setting for connecting to DO Managed MySQL, so setting it to false might cause other issues, but probably not this specific one.

From what I’ve seen, this error can show up if:

  • You’re logged into the control panel with an account that doesn’t have full access to the database cluster (e.g. a team member with limited permissions).

  • There’s an issue on DO’s side fetching Insights, sometimes this happens briefly during maintenance or internal errors.

You might want to:

  • Try logging in with the primary account owner.

  • Check if other clusters show Insights.

Let me know what you find!

- Bobby

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