By xshaunb56x
As the title says, I want to know if I can sign up for an account with the same email I used in an account I deactivated and purged the data of. I previously was looking for a way to remove the main credit card even if it means tenporarily deactivating the account. I realized deactivating is close to what I was looking for. But if I purge my data and deactivate, would I be able to create a new account with the same email I used for that purged account?
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Hello, @xshaunb56x
You can use the same email to open a new account after you’ve deactivated the old one. You can also reach to our support team if you find any difficulties along the process.
I believe a similar question was asked before in the community:
https://www.digitalocean.com/community/questions/deactivate-account
"You are given the option to not purge account data-name, address, company info, CC, PayPal, etc.
…as long as you choose no to the following question:
Would you like to purge all account data when you deactivate?
As long as you choose no to the above, you will be able to reactivate the account at a time of your choosing and shouldn’t need to go through any verification that you may have already gone through.
…
If you choose yes to the above question, the account will be fully purged and can not be reactivated.
You’d need to set up a new account and go through the steps required to activate it as normal"
Make sure to check our tutorial on How to Deactivate Accounts and Purge Account Data
https://docs.digitalocean.com/products/accounts/deactivate/
Regards, Alex
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