If we backup data all and database all.

The Team has sent a message to the editor on our website. if i need to back up data website our all it is necessary to build only new droplet? And why is the cost of the backup. The problem was not caused by our own. Must pay ? $10:month or more ?

      If we  backup data all and database all. 

How to backup? because not access FTP /and have charged or not. The problem is not caused by what we do. We have to pay?

Team support can help me please ?

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Dear Team support Digital ocean ([DigitalOcean Ticket ID:1618652] issue You do not reply ?) in email

  • issue to send for team support Hi Support,

Thank you for providing information for backup our code into new droplet but we actually not much better in doing linux command line as customers :) So please will you guys able to take backup from our closed droplet and put in some url from where we are able to download whole code as zip ? Please guide us how much it would charge us if you guys will take backup of all our sites including codes and databases ?

Thanks Bling My Thing Support

Hi @it821570

I’m not sure what you’re asking. Can you write your question in your original language, but write it as simple as possible?