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it821570
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it821570

If we backup data all and database all.

July 20, 2017 451 views
Backups Ubuntu

The Team support.digitalocean.com
has sent a message to the editor on our website.
if i need to back up data website our all
it is necessary to build only new droplet?
And why is the cost of the backup.
The problem was not caused by our own.
Must pay ? $10:month or more ?

      If we  backup data all and database all.

How to backup? because not access FTP
/and have charged or not.
The problem is not caused by what we do.
We have to pay?

Team support can help me please ?

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2 Answers
hansen July 20, 2017

Hi @it821570

I'm not sure what you're asking. Can you write your question in your original language, but write it as simple as possible?

Reply
it821570 July 21, 2017

Dear Team support Digital ocean
([DigitalOcean Ticket ID:1618652] issue You do not reply ?)
in email it_support@bling-my-thing.com

  • issue to send for team support Hi Support,

Thank you for providing information for backup our code into new droplet but we actually not much better in doing linux command line as customers :) So please will you guys able to take backup from our closed droplet and put in some url from where we are able to download whole code as zip ? Please guide us how much it would charge us if you guys will take backup of all our sites including codes and databases ?

Thanks
Bling My Thing Support

Reply
  • hansen July 21, 2017

    Hi @it821570

    The community forum is not the same as DigitalOcean Support.
    The community forum is support from other users.

    It's very difficult to understand what you are asking for. Can you ask a friend to help you write the question in English?

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