Report this

What is the reason for this report?

Is it possible to edit my PTR(?) record as I can't see it?

Posted on September 1, 2014

I can get access to my site via my ip address or domain name (less the ‘WWW’). If I type my domain name with the sub-domain ‘WWW’ I lose access.

Okay just found out I need to add a cname record to remedy this, but I can’t find any way of just editing my PTR (wtf is that?) record.

It does say in my DNS information “To update your PTR record please update your Droplet’s hostname through the control panel.”

REALLY I’ve looked and can see no way of doing this?



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

This comment has been deleted

Hello,

All you need to do is go to control panel and click the following:

DNS > CLICK DOMAIN.COM VIEW > ADD RECORD > SELECT “A” > www to ip

This will allow you to go to www.* and visit your site.

RP

In the DO control panel clink on the droplet you want to rename. Click on settings. Click on rename. Type new name and click rename button.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.