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Let's Encrypt renewal failing: unauthorized invalid response

Posted on June 7, 2020

Hi, I’m admittedly not super technical. I was following the instructions for renewing our Let’s Encrypt SSL cert (which has expired) for a Passbolt droplet and I’m getting the error below: https://www.dropbox.com/s/wx7959q0rh0nf1d/letsencrypt-renewal-error.png?dl=0

Any recommendations? These are my current DNS settings: https://www.dropbox.com/s/91m5c2u2qhoo9b5/Screen Shot 2020-06-06 at 6.46.15 PM.png?dl=0

The IP address is correctly specified. Is it failing because there’s no way to connect via SSL? If so seems like an inherent catch-22 and I’m not sure how to resolve. This instance has all passwords for all the .orgs we support so we’re dead in the water until I figure out how to renew. thanks for any suggestions

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