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Login Issue at Digital Ocean

Posted on January 23, 2022

I signed up D.O. few days ago. Afterwards, I tried many times to logged in. I got verification code email. But after putting in this code website stuck at this URL with blank page: https://cloud.digitalocean.com/projects.

What could be the issue?



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Hi @talhaumair10,

It’s possible your browser is blocking some resources. I’ll suggest trying to enter your account using an incognito browser to see if the issue still persists.

If it doesn’t, then it’s because something was blocked on your part, you can try and see other browsers as well.

I have the same problem. I can login successfully, but when the website redirects to https://cloud.digitalocean.com/projects, the browser hangs and remains blank.

If I look in the console, I see that an XHR request for /check-access is failing with a 401 error. The JSON error message is "team does not have access to vendor portal" which makes absolutely no sense.

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