Managed PostgreSQL Database: Upgrade incompatible

I am trying to perform a version upgrade of my managed database from version 13 to 14. When checking the version compatibility through the Control Panel it just says Upgrade incompatible. No error further messages, just “Oops, something went wrong”. How do I find out what the problem is, or what can I do next?

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Bobby Iliev
Site Moderator
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July 31, 2023

Hi there,

You may receive a compatibility check error if you try to upgrade PostgreSQL twice in quick succession (for example, if you upgrade from PostgreSQL 12 to 13 and then immediately try to upgrade from 13 to 14). This is because the prior version hasn’t finished installing. If this happens, wait a few minutes and retry the upgrade.

Let me know how it goes!



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