Question

My droplet is not working

Dear digitalocean team, please check my renewal, why is it still timeout status, please help to restore normal use, thank you


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Hi @kaijiarui,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

If your Droplet was down due to unpaid bills, I’ll recommend contacting DigitalOcean’s Support on that matter:

https://www.digitalocean.com/support/

They should be able to assist you with your issue.