Question

My droplet was deleted over an expired card yesterday. No idea how to undo it. Only owed $13.03. Help.

My blog droplet (running Ghost) was deleted yesterday over a $13.03. When I noticed, I rushed on to pay the bill. I paid. Now, my blog is gone. Is there any way to retrieve it all? I had a good chunk of info posted there and I at least want to transfer my content to another droplet.

Please help.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Where is the support contact page? The link you replied with led me to a self-troubleshooting page that has a bunch of links. Can you share a link to the actual contact form or chat module?

Hey @GregThompsonJr,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! Regards, Alex

Hello,

Sorry for the issue! In order to dig in more, we request you to open a ticket to your customer support team, who can access your account and provide some insights.

https://www.digitalocean.com/support/

Cheers, Sri Charan