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My emails are not being sent

Posted June 13, 2019 3.7k views
UbuntuDigitalOcean

Good night,

The e-mail from my drop is not being sent. I have already done several tests, and only receives, but does not send.
This happened years ago when I created the account. Should I do what procedure?

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90lteixeira
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90lteixeira

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3 answers
bobbyiliev June 13, 2019

This could be due to a lot of things. But most likely your IP got blacklisted.

I usually use this site in such cases:

https://www.mail-tester.com/

Just send an email to the email address that you see on the site, and then check your score.

This would point you to the right direction :)

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  • 90lteixeira June 13, 2019

    Hello,

    I took the test and that was the answer. How to proceed?

    ‘Your email program, plugin or extension that was “sent” and for sure was the same, however, your process was done only after and we did not receive your email.

    Because? Your SMTP or hosting is blocking your emails. This is very common. Please contact them to resolve the issue.’

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    • mburdett555 June 14, 2019

      Try using an SMTP sending service with something like phpmailer. This way your emails go out through a reputable sending server IP rather than your own server, which im assuming was through php mail?

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      • 90lteixeira June 15, 2019

        Yes, I am using phpmailer PHP library. But it has been using it for more than 2 years, which I found strange, to stop working suddenly.
        But I will try other to use own service mail and see if it solves the problem.

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shettyankitcoc June 21, 2019

Hi @90lteixeira ,I was too using PHP mailer and due to some issues it suddenly stopped working. My IP was blacklisted.
I would suggest you to use Pepipost. [https://pepipost.com/compare/]
While I was Integrating my SMTP server it hardly took me over 90 seconds.
You must definitely give them a try

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90lteixeira June 22, 2019
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