Question

My powered off droplet has been charging me for the last 6 months!!

Posted December 7, 2019 155 views
DigitalOcean Accounts

Hi,

I have intentionally turned off an old droplet, 6 months ago. I have just noticed that I was still getting charged!!!!

I am going to delete completely the droplet and demand a refund of my money.

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1 answer

Hi there @ignaciocasal,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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