My ticket whithout answer more then 24h

January 30, 2018 796

DigitalOcean

By:

kvs1904

My ticket in support system #1059032 without answer more then 24h, my VPS is down same period, is anybody live there?

Log In to Comment

1 Answer

Woet January 30, 2018

There is no support SLA. Do not rely on a single server if your application is important.

kvs1904 January 30, 2018

My problem is that snapshot is not started up after restore. It is impossible to do something without DO stuff.

Have another answer? Share your knowledge.