My ticket whithout answer more then 24h

Question

My ticket in support system #1059032 without answer more then 24h, my VPS is down same period, is anybody live there?

Answer 1

Woet January 30, 2018

There is no support SLA. Do not rely on a single server if your application is important.

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kvs1904 January 30, 2018

My problem is that snapshot is not started up after restore. It is impossible to do something without DO stuff.
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Answer 2

kvs1904 January 30, 2018

My problem is that snapshot is not started up after restore. It is impossible to do something without DO stuff.
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