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My website is unresponsive! What do I do?

Posted March 3, 2015 5.4k views
UbuntuFAQWordPressSecurityNetworkingConfiguration Management

Ive been trying to login to my website but there is an extra layer of security that keeps kicking me out. After finding the tutorial to fix it—–> https://www.digitalocean.com/community/tutorials/one-click-install-wordpress-on-ubuntu-14-04-with-digitalocean#removing-the-additional-apache-password-prompt-for-admin-areas

I tried following the directions with my existing droplet, but it wouldn’t work so i destroyed that one and started over thinking it was the droplet and thats why my website has had so many problems. I figured i would start from scratch. But now the website won’t even load, because it says the server of the page where it is located is not responding. I can’t do anything unless the website loads.
The domain is connected so it should work, i would think. But its unresponsive.

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kyravalderas
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3 answers
kyravalderas March 3, 2015

Website is Reignlifechurch.com

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ryanpq March 3, 2015

It looks like Apache is not responding on your droplet. Is this new one also based on the Wordpress One-Click image? I would recommend you try restarting apache and look for any error messages?

service apache2 restart
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thisguy March 4, 2015

I would start by figuring out where it goes wrong. Try to serve a static file (html or image) from the web root by going directly to that resource (reignlifechurch.com/index.html). If it serves that, your server is running but it would most likely be an issue with the module or framework configuration you are using. If you are using PHP, do you have the PHP module up and running? Is all those settings correct? Do you have error reporting set (if error reporting is off, you’ll get an empty response instead of a 404 error)? Most server set ups are fairly complicated so saying, “it doesn’t work” is akin to saying, “my car isn’t running”. Without more information, it’s tough to fix.

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