Question
My website was hacked and ask for money
Hi 27/04/2019 i was hacked on internet from this gmail account zhieend@gmail.com, i dont know where to write for help so i found complaint.ic3.gov to report this hacker and find some help because DO is off dont helping.
Luçifeàr
zhieend@gmail.com
Header email
WRONG DECISION
Email
Have control of my droplet website 27/04 changed my emails, instagram, website all
We will leak and publicity your database on pastebin and smillar service if you don’t pay us $100 within 24 hours.
I responded to the email and Now i have received this email from the hacker
BTC : 1M8kz7cH23W1Uu71BfvwAgaRF7Ha5bXvNZ
PERFECT MONEY : U17639403
I cant delete the droplet i have clients what to do. Any recommendation pls..
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
×
I’d start with blocking all ports to public in the firewall and then back'up website data. If you no longer have ssh access to your droplet there are ways around that like a password reset or the console. Both of those options could be found under Access in your droplet menu.
https://www.digitalocean.com/docs/networking/firewalls/
https://www.digitalocean.com/docs/droplets/resources/console/
https://www.digitalocean.com/community/tutorials/7-security-measures-to-protect-your-servers