My website was hacked and ask for money

1. Do you have a backup? If it’s not too old, restore the backup. Snapshot could be one option etc.
2. You could use the services of sucuri or sitelock (check their websites and look for the “I was hacked” services or 911 as far as I know). It will be not cheap, but they could help.
3. For the future, check out if you could migrate your clients to a droplet with Plesk - that you could get as a one-click app from the DO marketplace: https://marketplace.digitalocean.com/apps/plesk . It comes not only with many security features on all levels, but also for WordPress.
4. In case you are using WordPress - make sure you keep your installations up2date, either through a tool like Plesk to automate it. But in general. :)

good luck!

if you have email back up. you can restore your websaite password from it. for saite data you can restore it from your back up.

I don’t know why Digitalocena don’t help with this hacking email from today I give you time 24hours from now to pay, if not I will publicity the database and make your server goes offline.

On Mon, Apr 29, 2019 at 1:21 AM Luçifeàr zhieend@gmail.com wrote:

Guys thanks 🙏 for your recommendations I will try all options yes I have backup but think he have full control over server. Don’t know how find from where he are login. Another question what’s pastebin he are threatening me whit pastebin ??