My wordpress refuse to load instead it is downloading the install.php file

Posted on August 17, 2020

Please can some one help here.

I’am struggling with wordpress installation; this is the 1st time I’am seeing this issue.

Everything seems ok but when I try to load my web site for the 1st time after fresh wordpress installation. The install.php file is getting downloaded instead of showing the web page. so I cannot even configure the 1st screen. so I’am stack here.

please help.

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KFSys

August 17, 2020

Hi @lorenzosmc11,

It seems like the server has some code that it can’t read and doesn’t know what to do with it so it just downloads it for you. Usually, this is a problem with your .htaccess file.

This file can be found in the DocumentRoot folder of your website. Once you find it, please post the content so that I can point out what might be going on.

Regards, KFSys

Tom Nguyen

August 18, 2020

Your web server configuration may be invalid. It is not handling the PHP file properly. Instead, it returns the PHP file to your browser as the downloaded file. You should paste your web server configuration here for further investigation.