By Denver D M
i am a new user and i am trying to acess my account to transfer my website to digital ocean, this sound basic and easy, i already put my credit card and they took 5 brl on my account, i gave all my info in three tickets, but nobody helped me, can someone help me please? thank you very much !
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Accepted Answer
Hey @denverdm,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our support team who will be more than happy to assist you with your account issue! :)
Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?
Hope that helps!
- Bobby.
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