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No Free $100 Credit in Account

Posted on April 25, 2020

Hi, I registered my account through the Refferal link my friend gave. I saw that I will get $100 Free Credit upon Registration. Now I already created the Project and deploy my droplet but still no Free $100 Credit in my account.

Can you please check?

Thanks

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Bobby

April 27, 2020

Hey @tapawfood,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - Bobby.

alexdo

May 7, 2020

Hello, @tapawfood

In order to use the credit you need to enter a valid payment method to your DigitalOcean’s account (credit/debit card) or add some funds using PayPal.

How do I get the credit? If you are eligible, your free trial will start when you sign up for DigitalOcean. You will need a credit card or valid paypal account so that we can verify your identity, but you will not be charged or billed during your free trial.
Who is eligible? New customers to DigitalOcean with a valid credit card or paypal account are eligible. You are eligible if you have not previously signed up for the free trial.
How does it expire? 60 days after the credit was added, any remaining credit will be zeroed out. If you continue to use our paid services after the 60 days your credit card will be charged at the beginning of the following month.
What products can I use the credit on? You can use it on any services provided by DigitalOcean, for example all Droplet plans, Spaces object storage, Block Storage, and Load Balancers. NOTE: We offer this Free Trial to help make building amazing things on DigitalOcean as easy and accessible as possible. Mining cryptocurrencies doesn’t fit that criteria and will result in removal of credits.

Regards, Alex

hobhobuk

August 31, 2022

Same here, even paid to add payment info… no credit.

How do I get a refund

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