Hi

Before i joined Digitalocean all i heard was good and i expected a young modern company. What i experienced after registration of my FIRST account and applying for the Github student developer promo code is nothing BUT HELL.
https://education.github.com/pack

14 Responses on support at digitalocean and through verify@digitalocean, they asked my to prove my student status … done. Then evenso beforehand they knew from my brothers account using my creditcard, did NOT allow the promocode for my own account because my brother is using for his account a cheap 10$ promocode.

I am really beginning to dislike the people working for this company. I hear from others getting the promo evenso another family member uses the same credit card. Is this purely arbitrary?

I spent now more than 2 hours just responding to the support ticket WITHOUT any help or chance to get the promo evenso i am a proven student at university and it is my first account.

This is my last approach to get this settled.
When i leave i will not leave silent. I will spread the word in my network, university, web, stackexchange and so on. At the moment they didn’t help me with a promo code BUT hurt me by losing much time, nerves and all the goodwill they had.

Anyone similar like this???