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Non-www shows empty directory listing. www. works fine.

Posted on April 2, 2020

Hi,

I’m running Wordpress 5.4 on Ubuntu 18.04.1 and Apache/2.4.29.

When I go to example.com I see this empty directory listing.

But www.example.com works fine.

Also working fine is a 301 redirect I have in htaccess. As well as any redirect from example.com/page to www.example.com/page and HTTPS.

It’s only the root non-www. that does this.

Here is my htaccess but maybe this is something to do with a DNS record or even virtual hosts?

I’m not sure where to look next any help would be really appreciated.



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Hi there @ellebovski,

It sounds like that you don’t have your non-www version added to your Apache virtual host.

You need to make sure that you have both the www and the non-www verion specified in your ServerName and ServerAlias lists in your Apache Vhost. To check that you can do the following:

  • Open your Apache Vhost with your favorite text editor:
sudo nano /etc/apache2/sites-enabled/your_domain.conf
  • Update your ServerName to match your non-www version

  • Add a ServerAlias to match your www version

  • Then run a config test:

  1. sudo apachectl -t
  • If you get Syntax OK then restart Apache:
  1. sudo systemctl restart apache2

Let me know if you have any questions. Regards, Bobby

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