One-Click Wordpress Site is Down After Running without Issue

July 10, 2015 1.9k views
Apache WordPress DigitalOcean Logging

Our one-click wordpress installation has just gone down: http://104.236.102.13/

It has worked without issue for almost two weeks. The only thing I could find in the log files is "AH00169: caught SIGTERM, shutting down" under /var/log/apache2/error.log. There didn't appear to be any other errors. After restarting Apache & refreshing my browser several times, I was still unable to bring up Wordpress. Could you please help point me in the right direction?

3 comments
  • Greenzone solutions? ...It's working on my end!

  • @tylerspile All is well & good on my end as well (meaning I can access the site at the IP you provided). As for the error, it could be that something is forcing Apache to shutdown and/or restart (doesn't mean it'll be successful - just that it's being forced/told), it could be a mismatch with PHP (wrong path to the wrong / outdated file - this can happen if one is upgraded when another isn't) etc.

    Have you checked the system logs? Also PHP's error log (if enabled)? If no to the latter, enable PHP's error log (I'd recommend setting it to log to the syslog or a location outside of your web root - too many leave the error_log in a public directory). See if there's anything that pinpoints and issue there.

  • @jtittle ,@newhosting2015 Thank you for your quick responses! It turns out that I was experiencing the "White Screen of Death" (docs). One of our Admins installed a bad plugin by accident. Again, thank you for your time!

1 Answer

This question was answered by @tylerspile:

@jtittle ,@newhosting2015 Thank you for your quick responses! It turns out that I was experiencing the "White Screen of Death" (docs). One of our Admins installed a bad plugin by accident. Again, thank you for your time!

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