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Our website got some problem, but we already emailed to support team, they haven't reply our email.

Posted on August 3, 2017

Our website got some problem, but we already emailed to support team, they haven’t reply our email.



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a) Support is best effort. b) Your droplet is unmanaged, it’s up to you to SSH in and solve the problem.

They don’t answer a whole day from yesterday unfortunately… I’m waiting for they response more that 24 hours…

Our Ticket ID is #474322

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