Packet loss 50%+ on new $15 plan SGP server, experience very poor!

Why packet loss too much recent days???

I have a new $15 plan Singapore droplet and its ip is I make ping test from other Singapore server many times, the packet loss rate even more than 50%!!!

ping from other SGP server:

--- ping statistics ---
96 packets transmitted, 63 received, 34% packet loss, time 95548ms
rtt min/avg/max/mdev = 1.657/1.919/8.074/0.814 ms

ping from digitalocean BLR server:

--- ping statistics ---
60 packets transmitted, 28 received, 53% packet loss, time 59590ms
rtt min/avg/max/mdev = 40.481/40.972/47.444/1.333 ms

I just start use digitalocean, and I found its network very unstable, even can not ssh from digitalocean BLR server…

root@debian-s-1vcpu-1gb-blr1-01:~# ssh root@
ssh: connect to host port 22: Connection timed out

I open a ticket yesterday and so far still did not receive a reply, the experience is very poor, very disappointed!!!


Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

I’ve had similar experience, every few weeks we’ll experience 6+ hours of packet loss, we’ll submit a support ticket with a mtr, and they’ll respond with a boilerplate response 12 hours later that they need a mtr. Then it happens again a few weeks later