Question

Paypal Payment End of Month

Posted February 25, 2021 347 views
Payments

Hi DO Team,

I see this message on Paypal Payment Tab: To use PayPal as your payment method, you will need to make pre-payments each month before your bill is due.

Does it mean, I am not able to add funds into DO using Paypal in the middle of the month?

Whenever I proceed with Paypal payments, I am receiving the OTP from by bank, After transaction I am able to see Paypal Payment Processing message but no funds were added into the DO account and no deduction from my bank as well.

FYI, Last month I did Paypal payments successfully.

Please Guide me

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1 answer

Hello @simhadri

Yes, you can add the credits at any part of the month. There are restrictions on that, however you will need to ensure that you have enough funds available to cover the charges on 1st of every month to prevent a billing hold on the account.

Once you add the credits, it would take anytime from 1-72 hours for the payment to be posted on your account. During this time, it will be in pending state.

I hope this answers.

Cheers,
Sri Charan

  • Hi Charan,

    Thank for the reply.

    I forget to ensure to keep enough funds to cover the charges of February that will be deducted on March 1.

    So, I tried to add the credits on Feb 23rd..but not reflected in DigitalOcean Billing tab after the transaction but I see the message Paypal Payment Processing in DO.

    I tried to add credits on 24th, 25th and today as well but no use.. No deduction from my bank but got the same message in DO..

    When there is no deduction in bank How it will takes 1-72 hours for the payment?

    I think DO is not processing my Paypal transactions. Earlier it worked well.

    FYI, There is no problem with My Paypal account.. Today I made an successful payment on other Hostig site.

    Now I have added SBI Master debit card to DO for auto transaction. But, I am not sure whether Debit cards will be processed automatically end of the month.. So, I am considering to add funds using Paypal from 23rd but always its failed.

    Please Guide me..