Report this

What is the reason for this report?

Plesk , Cpanel , Direct admin not loading .

Posted on April 12, 2020

Today I tried installing Plesk since i want to start a hosting business . after installing i logged it then used the root access and the email for the droplet then it went to the second page then after putting my personal details it takes me back to the first page the same happened with Direct admin , What could be the problem

Video of issue: https://bauerapps.com/dev/plesk_login_problem.mp4



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hello,

It looks like that there is a problem with your PHP sessions, can you share the exact steps that you’ve taken to install the control panel?

I will also suggest checking your PHP sessions to make sure that they are configured correctly. You can do that in the php.ini file.

Hello, @sihongof

As per the previous reply this sounds like PHP sessions issue. Another option will be to access all of the control panels using alternative browser in order to confirm that the issue is still persisting.

Installing cPanel/WHM, Plesk and Directadmin as one-click app should work just fine, so let us know if you’ve installed them manually or as per ServerEnthusiast share the exact steps that you’ve taken.

Regards, Alex

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.