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You can’t get e-mail change over here, you have to go over the Support route. As he said:
A confirmation will be sent to your old email address to confirm the change. If you cannot receive email at the old address, then please let us know.
You should better explain him that you can’t access the original email. You can also ask them what do you need to provide as the proof of ownership, as something will probably be required.
If you have problem contacting support again, you can use the Web form which doesn’t require you to be logged in.