Poweroff server, but the web console still show it as active.

August 27, 2014 2.2k views

Hi DO,

I have a droplet with 2GB ram 40GB disk, ubuntu and WordPress installed at sgp1 region and I want to upgrade my server.

I first poweroff the server from web console, the server was down, but the web console still show it as active, so I can’t do anything like taking sanpshot.

Then I poweroff the server in command line, but the situation is the same, web console still show the serve active.

How to handle this?


1 Answer


Please open a support ticket so the team can investigate.

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