By ndoxnet
Dear all,
Could you help me to investigate why my prestashop display blank page but in back office it can run normally.
my web : http://arumnusantara.com
What kind of setting should I take? I have increase memory limit but still the same. I think the configuration is fine. I follow http://blobmarket.com/blog/en/securing-prestashop-1-6-on-a-digital-ocean-vps.html
I use virtualhost. I have use it for wordpress hosting
Please help. Thanks and regards, Ardian
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Hi Ardian,
You should check the PHP error log to find out what the actual error is. Without knowing the actual error, you’ll just be taking guesses about things like whether it’s a memory limit issue.
For example, if your server is managed by ServerPilot, the PHP error log would be at:
/srv/users/serverpilot/log/APPNAME/APPNAME_php5.6.error.log
Dear jsamuel,
THanks for your reply. I have checked my PHP error log. I see 2 error related to prestashop. Here maybe you could help me. After that, there is no error until now. When I access front office just now, there is no error in error log but still blank page (only display logo)
[Sun Aug 16 22:01:40.162503 2015] [:error] [pid 1462] [client 202.67.42.46:58244] script ‘/var/www/arumnusantara.com/public_html/install-dev/sandbox/anything.php’ not found or unable to stat, referer: http://arumnusantara.com/install-dev/index.php [Sun Aug 16 22:09:18.091076 2015] [:error] [pid 1391] [client 202.67.42.46:58282] PHP Fatal error: Uncaught --> Smarty: Unable to load template file ‘helpers/kpi/kpi.tpl’ <-- \n thrown in /var/www/arumnusantara.com/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 129, referer: http://arumnusantara.com/admin-dev/index.php?controller=AdminDashboard&token=95afe26b924621b9577ec6585ce9088d [Sun
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